Menlo Park Florist

Amanda Rost a year ago

I cannot say enough about the incredible service and breathtaking work from Cindy’s Flowers. In a very difficult time, when I needed six floral arrangements on a tight deadline for a family member’s funeral, they went above and beyond in every way. From the very first call, their communication was warm, clear, and compassionate. They didn’t just take the order—they truly cared about making sure every detail was right. They rushed the arrangements without ever compromising quality, and when I saw the flowers, I was blown away. Each piece was elegant, thoughtful, and absolutely beautiful—far exceeding my expectations. On top of that, they coordinated everything seamlessly, even arranging for Uber pickup so the flowers could be delivered quickly. That kind of extra effort and genuine care is rare these days, and it made such a difference for my family during a tough moment. I give Cindy’s Flowers a 10/10 and will absolutely be using them again. Their work is artful, their service is unmatched, and their heart shines through in everything they do. Thank you for turning something stressful into something meaningful and beautiful.

Becca Stocker a year ago

TERRIBLE!!!! I can’t believe I spent that much money on what they sent. Why are they even allowed to be a teleflora supplier!!! They go by about 10 different names and operate out of a home garage. I ordered a WHITE Vase and pink arrangement, they sent a red vase and greenery that looks like a toddler arranged it. I was mortified when my friend sent me the photo. PLEASE pass this on the the flower shop! Worst experience ever!!! And I request a photo be sent to me. I have far better flowers delivered by Safeway! REPLY: I see lots of same people of had the same experience. All you have to do is Google the phone number and address! I just called you and asked the name of your business and gave you all of my order info, you confirmed that you deleivered it and told me I got what i ordered. The card you sent to my friend was SanCarlos Flowers, same phone and address as you. You answer the phone "Flower Shop". Pretty shady business. I alerted Teleflora to your farst!

Novarah Kazmi a year ago

I intended for this to be private, I wanted to speak directly with the florist, however, they're not answering my calls. Additionally, I can't comment on what fresh flowers would have looked like due to this ordeal. Update: I added pics, you can see that what I ordered and what was received were not the same. I ordered flowers as a get well soon gift. The recipient was sick at home and obviously resting (so not checking their phone and not getting the door). The flowers were not delivered properly. They were left on top of the backyard fence by the garage and not at the front door. I guess the delivery driver was confused. The house is on the corner, but if they had looked on the other side they would have seen the entry door. The delivery person had called the sick person, but the sick person was unable to respond. The flowers were left at 5:00 p.m. I didn't know where they were placed and hadn't heard anything so I called the florist the next morning. The florist was able to figure out that the flowers were not put at the door and offered to go back and bring the flowers to the front. In the meantime, the sick recipient recovered and was able to locate the flowers. But the flow

Eleanor Sigrest 2 years ago

I had the WORST experience with Cindy’s Floral shop. I’m a college student and plant mom and when campus closed over break I was looking for a place to keep my plants safe. I trusted Cindy and that was the worst mistake ever. She took my money and killed or damaged all of my plants. When I asked what happened, she was rude, lied, and gaslit me. I’ve attached pictures of the before (December 22) and after Cindy’s care (Jan 10th). I left them with her for about 3 weeks and I’ve NEVER seen such destruction. Not to mention they reek of dog. I’ve owned these plants for 2+ years and traveled cross country with them and they’ve never looked like this. Most of them I grew from cuttings my siblings gave me or they were gifts from friends and family. I’m heartbroken. This has been a horrible experience (I have more pictures too)

Amy Wu 5 years ago

We received a flower arrangement late Sunday afternoon. It was supposed to arrive on Saturday. The person who sent us the flowers called Cindy and she said a delivery attempt was made Sunday morning but we were not home. Not true. We did not see any delivery person on our Nest camera. The flowers arrived late Sunday afternoon. The delivery person made sure to take a picture of the arrangement on our porch but did not ring our doorbell. The arrangement looks like a sad assortment of wilted flowers from a budget supermarket. We receive and order florist quality arrangements fairly often (maybe 4-6x/year) and this pales in comparison. These are poor quality, puny, inexpensive flowers -carnations, daffodils, purple statice, tulips, stock and a few others. The arrangement is currently next to a $15 mixed bouquet from Trader Joe's and it looks wimpy and sad by comparison. I've texted Cindy via the "message me" feature on Google maps and have not heard back yet. I decided to leave a review because I read in other reviews that texts go unanswered. The website states that satisfaction is guaranteed but reading these other reviews gives me little hope of correcting the situation.